Karen Ray

Baltimore Sales Division


A follow-up on the install of today:

First of all, the machine is finally making ice!  (I spoke with someone there today, after the install, about my concern about no water in the ice-maker -- she said wait 24 hours, which turned out to indeed be a correct response.)

Most importantly, whatever you're paying Andy and Tony who installed this -- it's not enough!  These guys are great!   Careful, deliberate, precise, friendly - all come to mind.  I've has a lot of installers at my house over the years.  These 2 were the best.  Contrast this experience with the fellow who installed the replacement Sub-Zero refrigerator (same 700 type) several years ago.  I recall essentially begging him to try to get the cherry panels straight on the front of the machine.  Bad scene!

Actually, my whole buying experience was quite good on this unit, from Fretz through Appliance Distributors.  Thank you Karen for your help!  I realize that I was lucky to get this machine just at the end of its production run.

I will no doubt consider your business for future appliance purchases.  (Now if our new Governor could only do something about this 6% tax everything, that drives commerce to the internet?)

Thanks again,

Mark H. Koury

Vicki Hamrick

Baltimore Sales Division

Hi Vicki,

I just want to thank you for all your help in getting our range replaced by GE.  It arrived this morning and was installed.  I'm so excited to have a working oven and cooktop.  I plan on putting it to use this morning making muffins.  Hopefully the second time is the charm and this range will function problem-free for many years.

I appreciate your willingness to take care of this for us with GE.  You've provided wonderful customer service throughout our experience with ADU, from our initial quote through the resolution of the problem range with GE.  If you need a customer reference, I will be more than happy to provide one and I will heartily recommend you and ADU to my friends and neighbors for their appliance purchases.

Thank you again, it was a pleasure working with you!

Liz Frommer

From 12:01 AM on Saturday, February 14, through midnight on Monday, February 16, 2015, Qualifying Energy Star products will be exempt from Maryland's 6 percent sales tax.

Orders must be placed by 4 PM on Monday, February 16, 2015 to qualify.

Energy Star products:  Air conditioners, Washers & Dryers, Standard size refrigerators (no under counter units) and Dehumidifiers.


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